ABILITIES

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SPECIAL ABILITY

Customer Service

Charms and wows our customers daily

Beard Grower

Can grow an outstanding beard

Linux Expert

Spends hours on command line to achieve nothing

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Describe your role/s at VentraIP Australia

Generally just stopping things from burning down, which includes looking into some of the weirder issues that may be going on and getting them rectified. A lot of my time will be spent on phone calls or handling tickets, trying to keep response times as fast as possible. Aside from those things I might be writing some commands that can help streamline our processes.

Where can we find you on weekends?

Occasionally I do find myself working on weekends. Being on a rotating roster, the traditional weekend isn’t always an option. If I am at home, I will most likely be working on maintaining my home network. I started building the network about 2 years ago when I started out at VentraIP.

Another thing I enjoy doing are these online build challenges where you basically have to break the system that has been setup.

Favourite genre of movie?

I can’t get enough of terrible movies. Along the lines of Sharknado and Birdemic. Aside from them being awful movies, the charm for me is that you never really know what you are going to get. Some of the things that come up are just outright ridiculous.

Best way to start the day?

A hot cup of coffee is the best way for me. I like to stick with a standard latte, but the goal is really to just get that caffeine into my system. In fact I should actually go order a coffee right now.

What is the best part of the VentraIP Australia office?

Definitely the people. Everyone is on the same wavelength and we can all learn from each other. The fact that I myself am learning something new everyday makes it easier to come into work. Essentially, I get to do what I love doing as a hobby as my job. So I am pretty lucky in that regard.