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Can I upgrade my web hosting plan at a later date?
Updated Wednesday September 9th 2020 / Category Accounts

Yes, you certainly can upgrade your web hosting plan at a later date if you find yourself hitting the limits of your current plan.

To upgrade your hosting plan, please submit an eTicket to the accounts and billing department to have the request actioned.

(Alternatively) You can initiate a plan up upgrade through your VIPControl account by following these steps:

  1. Click on My Services on the top left of your account > select Hosting
  2. Press on the Manage button on the right for the service you wish to upgrade
  3. On the left-hand side under Account choose the Upgrade Plan option
  4. Select View Plans to find the available upgrade options
  5. Hit Upgrade on the plan that you wish to continue with > Confirm Upgrade to finalise the process
  6. Your service will then be upgraded and an upgrade invoice will be generated (If applicable)

You may be eligible for a pro-rata refund on any prepaid amount, however, you will lose any coupon discount used on your initial order. These will be managed in line with our terms and conditions as posted on our website.

If you need any assistance whilst following through with any of these processes, feel free to get in touch with us via eTicket or over the phone on 13 24 85.

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