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[VPS] How to use access and use R1 Soft Backups
Updated Thursday May 3rd 2018 / Category Getting Started

This guide will cover logging into the R1Soft console and completing a restore from an available restore point.

Services with Multiple Daily R1Soft backups:

  • Self-Managed VPS
  • Fully-Managed VPS

To start a restore or download part/all of a backup you will need to log into R1Soft directly from here using the credentials supplied in your VPS Activation email.

If you have misplaced this or changed these details and can’t remember them, Submit an eTicket for us to reset or resend your details.

Once logged in to R1Soft you will be presented the dashboard with an overview of all available restore points for your server descending from the latest at the top.

Each of these will have 4 options to choose from which we will go over below.



Allows you to view contents of the restore point and download or restore only certain folders or files of the backup. If you only wish to restore files for an addon domain or only your mailboxes and not your site this is the option you would use.
Just select your desired files/folders and either download them or “Send selected to agent” to restore them.;

Browse Databases

Review databases that the restore point contains, can be downloaded or restored individually.


Download a copy of the contents of this restore point to your computer.

Send to Agent

Restore this backup point completely to the server, overwriting any current content. When selected you can leave all settings to what they are default, just press “Send to agent” on the prompt to start.

When you go through and restore either specific files/folders or a whole restore point you will be presented a live report on progress much like the below.

It’s advised you leave this open til complete otherwise you will need to contact support to check on the status.

If you run into any issues with this process or have further queries don’t hesitate to submit a support eTicket for assistance.

Can’t find the answers you're looking for? Check out these other methods of support!