General Feedback
Use the form below to provide any kind of positive experiences, complaints, or general feedback you’d like to share with our Management team.
Your Name* Your Email Address*
Your Phone Number* Relevant Ticket ID
Feedback

How could we resolve this and come to a resolution or how can we improve this ticket to further exceed your expectations?

Domain Name Recovery
Please use the form below if you wish to recover a domain name from an existing customer’s VIPControl account. Our Recovery team will contact you within 3 days.
Your Name* Your Email Address*
Your Phone Number* Domain name in question*
Upload Documentation
1. Your ABN/ACN certificate
2. Letter from Registrant
Establish a new VIPControl account
Enter your details below so we can move the recovered domain name into a brand new VIPControl account for you.
First Name* Company Name (If Applicable) Phone Number*
Last Name* Email Address*

Address*
City/Suburb* Postcode*
State*
Country*

Security Question*
Your Date of Birth*
Security Answer*
VIPControl Account Recovery
If you are the account holder and are having trouble recoving your account details with our Password Recovery Tool, please fill out the form below with the security questions answered. We will be in touch to let you know the details you require to login.
Your Name* Your Email Address* Postcode* Security Question*
Your Phone Number* Service on the account (your domain)*
Your Date of Birth*
Security Answer*
Message
Hosting Service Recovery
Please use the form below if you wish to have a member of our Recovery team review your application to recover a hosting service from your own, or another customer's VIPControl account. Please note that this process may take up to 3 business days to be completed.
Your Name* Your Email Address*
Your Phone Number* Primary domain name in question*
Upload Documentation
1. Your ABN/ACN certificate
3. Statutory declaration
2. Letter on letterhead
Other Enquiry
Please use this form to provide suggestions, experiences or anything else you like to share with our Management team.
Your Name* Your Email Address*
Your Phone Number
Feedback*