Introducing SSL Certificate SHA-2 Support

October 30th, 2014 @ 11:56PM - 0 Comment(s)

There have recently been a few announcements regarding the Certification Authority and Browser industries replacing the SHA-1 hashing algorithm with the more secure SHA-2. Each major industry player (namely Microsoft, Google and Mozilla) have all announced their own various plans to stop supporting SHA-1 SSL certificates after January 1, 2017 – with some taking rather prompt action.

We’re pleased to announce that all new SSL Certificates issued through Trustwave will now utilise the SHA-2 (also known as SHA-256) hashing algorithm.

Existing SSL Certificate holders will soon be able to re-issue their older SHA-1 certificates in the new SHA-2 hashing algorithm via VIPControl free of charge. We will make another announcement with this functionality is available to clients.

It’s important to note that the change from SHA-1 to SHA-2 for SSL Certificates will have no impact on how modern browsers and operating systems detect and display your SSL certificate to visitors, and there is absolutely nothing you should worry about in regards to this change. As a general rule, only users running an operating system less than OS X 10.5+ or Windows XP SP3+ will be impacted by the change-over to SHA-256.

Both VentraIP Australia and Trustwave fully support the move to SHA-2 and we’re here to help in any way we can. If you need further assistance, or have any questions on this change, please do not hesitate to contact our support team through VIPControl.


We’ve made the BRW Fast Starters list for 2014

October 23rd, 2014 @ 02:26PM - 0 Comment(s)

BRW Fast Starters 2014

We’re excited to announce that this year VentraIP Australia has made it on to the BRW Fast Starters list for 2014. The list is comprised of the top 100 fastest growing companies in Australia and our ranking is 51 with $4.1M revenue and 57% growth in the past financial year (2013-2014).

It is an honour for the company to be named on the list, and an even greater achievement to be the only web hosting and domain name registrar on the list this year.

On behalf of the entire company, we would like to thank all of our loyal customers for their continued support and recommendations over the years. It goes without saying that we couldn’t have done it without you!


Premium outbound spam and virus filtering

October 17th, 2014 @ 04:39PM - 3 Comment(s)

spam_experts_email_header

We are very excited to announce that our existing partnership with SpamExperts, the most advanced spam and virus filtering system on the market today, will be expanded to include outbound email spam and virus filtering to complement the existing inbound filtering service.

When speaking of the updated partnership with VentraIP Australia, CEO of SpamExperts Sam Renkema said he was “excited for his company to partner with VentraIP Australia, one of the leading providers of web hosting services in Australia.”

“The enhanced collaboration between VentraIP and SpamExperts will benefit clients in Australia and elsewhere, taking advantage of premium anti-spam protection incorporated in their web hosting plan, thus securing their networks from spam, viruses and other malware through incoming email filtering, but also protecting their reputation and preventing their IPs from being blacklisted, through the outgoing email filtering”, he said.

He continued to explain that “SpamExperts is the most advanced system on the market that works out of the box and is super intuitive to use, helping end users save time and money, enhancing productivity across an organization.”

To tackle the growing problem of outbound spam emails being sent through our shared web hosting servers and subsequently listing them on RBL’s, in February we began testing and evaluating multiple solutions from different vendors with varying rates of success for both spam identification and seamless integration.

While many of our competitors have opted to use cheaper open source and unsupported systems, we ultimately decided to use SpamExperts because of the managed platform, service reliability, quality spam and virus intelligence, and great support from their team when needed.

In the coming weeks our technical team will begin rolling out a cluster of six fully redundant Dell SSD-powered dedicated servers in Sydney and Melbourne, which will be used as SpamExperts spam and virus filtering appliances that will replace our existing inbound only filters and add the outbound filtering capability.

Inbound email spam and virus filtering

If you haven’t already done so, you can clean and protect your inbox from unwanted spam and viruses by enabling SpamExperts premium email filtering on your domain name instantly. This will also add redundancy to your email by giving you two MX servers in different geographic locations ensuring that you never miss a message.

When you enable inbound email filtering, you will be given to access the quarantine system that allows you to view messages that have been caught and marked as spam, and release the messages to your inbox that have been incorrectly marked as spam.

As our Business cPanel web hosting is an all-inclusive service, customers using this service can enable SpamExperts inbound filtering at no additional charge. Simply login to VIPControl, head to Manage Hosting Services, and select Manage SpamExperts from the options available and follow the onscreen instructions.

Customers using our Economy and Multi (Reseller) cPanel web hosting services can enable SpamExperts inbound filtering for just $2.95 per month per domain name. Simply login to VIPControl, head to Manage Hosting Services, and select Manage SpamExperts from the options available and follow the onscreen instructions.

Outbound email spam and virus filtering

Over the coming weeks you will receive an email notice to let you know when your shared hosting server will be added in to the cluster. No changes will be required for customers who use our hosting DNS cluster, and a minor change will only need to be made by customers who use external DNS hosting services to update their SPF records.

The new system will essentially take all outbound email from our shared hosting servers, scan it for spam and viruses, and release the clean emails while discarding the rest.

Best of all, there will be no additional cost to our customers for this service and it will be available to all customers on our Economy, Business and Multi cPanel web hosting services.

We hope you enjoy this new service and look forward to bringing you more service enhancements over the coming weeks.


VIPControl 2.1

October 10th, 2014 @ 04:15PM - 2 Comment(s)

unnamed

We’re pleased to announce the immediate release of VIPControl 2.1 which delivers an improved look and additional features. It’s been a long time coming, but finally we’ve flicked the switch on this new release. Whilst many of the changes are designed to assist users who aren’t entirely familiar with the VIPControl system, it does include some new features which our power users will enjoy:

  • Minor theme changes including; new login page, easy access buttons on the VIPControl homepage, various user interface improvements and a cleaner look.
  • Enhancements to the Forgotten Password tool to make it easier to access your account if you’ve forgotten your details.
  • Addition of the new Forgotten Email Address tool for users who are unsure which email address they used upon signup.
  • The addition of two-factor authentication to improve your account security.
  • A new Welcome Tour showcase upon first login to VIPControl, aimed at assisting clients in getting to know the features available at their fingertips.

We hope you enjoy the new enhancements in this minor release, and we look forward to sharing with you an even more significant project in 2015. What’s more is this is just one small step in our overall objective in improving our customer experience with much more still to come.

As always we’re continuously looking for feedback of our products, systems and services; so if you have any thoughts and/or ideas, please let us know via wecare@ventraip.com.au.