Today we are celebrating the fifth anniversary of our MEGAMayDay sale, and we’re offering some great bargains for customers as well as an awesome prize giveaway!

Of course you want 75% off, so here it is! I’ve got 75% off all new Economy, Multi and Business hosting services. BARGAIN! Just use coupon code MMD75 when placing your order on our web site, and be sure to pre-pay 1, 2 or 3 years in advance to make the most of it.

Let’s do some cheap domain names now! Today you can register any new .com.au or .net.au domain name for just $17.95 for 2 years, or any new .biz or .info domain name for just $5.95 for 1 year! What a bargain! No coupon required, just go to the web site and register.

And should we offer some SSL deals? I say yes! Grab a brand new Trustwave EasyTrust SSL certificate for just$15.00 for 1 year?! That’s nearly 70% off! For this one you just need to head to the web site and use coupon code MMD15SSL when placing your order.

But to make this sale EXTRA special and to celebrate five years since we started the MEGAMayDay sale, all orders placed today get you in to the draw to win… THE NEW DELL XPS 13 ULTRABOOK WITH FULL HD SCREEN VALUED AT $1,699!

That’s right folks, you can win a brand new Dell XPS 13 Ultrabook featuring a full HD screen, Intel Core i7 processor, 8GB RAM, 128GB SSD hard drive and Windows 8 (or 7 if you prefer!). Remember to place your order TODAY to get yourself in the draw to win this awesome prize!

These offers MUST end at midnight tonight, so be sure to get your order in and don’t miss out. And remember to share these offers with your friends and family!

Have a great day!

To celebrate the launch of VIPControl v2, we’re holding a huge sale day where every order placed today gives you the chance to win the world’s hottest new smart phone, the Sony Xperia Z!

The Sony Xperia Z features a full HD 1080p screen, 13MP digital camera, Android OS and it’s even water and dust resistant!

As for the sale… let’s get to today’s bargains!

75% off every new Economy, Multi and Business hosting services? DONE! Just use coupon code 75OFF when placing your order on our web site, and be sure to pre-pay 1, 2 or 3 years in advance to make the most of it.

I’ve seen a couple of people on social media asking for discounted domain names, so today I’ve got .com.au and.net.au domain registrations AND renewals for just $17.95 for 2 years, and .com and .net registrations ANDrenewals for just $7.95 for 1 year! Bargain! No coupon required, just go to the web site and register or login to VIPControl to renew.

Need a new SSL certificate for your web site? Today is the day to get one! Our hugely popular Trustwave EasyTrust SSL that is normally $49.95 per year is just $15.00 today! That’s a $34.95 saving! For this one you just need to head to the web site and use coupon code 15SSL when placing your order.

And for our very valued existing customers I can confirm that we will be having a promotion for you to renew existing web hosting services very soon, so keep an eye out for that!

The all-new VIPControl has launched

VIPControl v2 made it’s debut to Australian customers yesterday to rave reviews, featuring a completely redesigned interface, new functionality and live domain name management including the ability to set multiple DNS hosting options at the same time. Check it out for yourself by logging in to VIPControl now and be sure to let us know if you have any problems with the new interface.

These offers MUST end at midnight tonight, so be sure to get your order in and don’t miss out. And remember to share these offers with your friends and family!

Have a great day!

Today our CEO and CTO are participating in the World’s Greatest Shave, raising money for the Leukaemia Foundation. Photos and videos will be posted to our social media channels this afternoon!

But since today is all about having some fun (mostly at Angelo and Craig’s expense) I thought it was a perfect time to get you involved by holding the World’s Greatest Sale!

Now… since people have been asking so nicely on Facebook, today I’ve got 75% off all new Economy, Multi andBusiness hosting services. Deal or No Deal? I SAY DEAL! Just use coupon code 75OFF when placing your order on our web site, and be sure to pre-pay 1, 2 or 3 years in advance to make the most of it.

What about some cheap domain names? Well today you can register any new .com.au or .net.au domain name for just $17.95 for 2 years, or any new .com or .net domain name for just $6.95 for 1 year! What a bargain! No coupon required, just go to the web site and register.

And to make this sale truly great, how does this sound. A brand new Trustwave EasyTrust SSL certificate for just$15.00 for 1 year?! That’s nearly 70% off! For this one you just need to head to the web site and use coupon code 15SSL when placing your order.

That’s all the deals I’ve got for you today, but please remember that today is about raising money for the World’s Greatest Shave and you can sponsor Team VentraIP by clicking here.

All money raised until midnight tonight will be matched dollar for dollar by VentraIP, so even if you can only donate $5 you know $10 will go to the cause!

These offers MUST end at midnight tonight, so be sure to get your order in and don’t miss out. And remember to share these offers with your friends and family!

Have a great day!

As many of our customers are aware we are currently in the process of migrating our Melbourne and Sydney hosting server fleet to our brand new high performance Dell Cloud platform, and yesterday we completed the migration of servers MELS2-N2S and MELS10-N2R.

Unfortunately, these migrations did not go across as smooth as others we have done in the past couple of weeks, and customers on these servers experienced extended down time and a loss of email services. The cause of the issue stems from a bug in the latest cPanel release which we will explain in more detail below.

On behalf of the entire VentraIP Australia team, we would like to sincerely apologise to all customers who were affected by this issue, and to reassure our customers that if our technical team were aware that the bug existed the migrations would never have taken place until it had been confirmed to be fixed.

The bug, that has now been identified and submitted to cPanel for urgent resolution, caused email to bounce from migrated accounts and return an error of “550 No Such User Here”, with the cause being identified as invalid permissions being applied to migrated mailboxes. While the fix is relatively simple for our technical team to apply, it was not clear to them that there was any problem with the migrated services as the customers who reported the problem were presenting symptoms of a DNS propagation delay that is part of all DNS changes and an unfortunate part of the migration process.

As a customer-orientated company who prides itself on delivering outstanding service, this is a huge disappointment to us and is in no way indicative of the usual level of service that our valued customers experience. Our entire team have been extremely responsive to customers making contact with us via eTicket and social media, and even with the influx of support requests they were still able to keep the response times to less than an hour which is a huge credit to them and a clear demonstration of their commitment to their customers.

To show our appreciation for their patience and continued support, we would like to offer all affected customers a $10.00 credit for the inconvenience that has been caused today and we hope that they continue to enjoy our usual service on our brand new infrastructure. To claim the credit, simply login to VIPControl and use the SLA Claim form under Manage Hosting Services. The event will be posted on the form tomorrow morning, however customers on the affected servers are welcome to submit a claim using the form before it is added and our billing team will process it as soon as possible.

Cheers,
Angelo Giuffrida
Chief Executive Officer