Looking to change your web host?

The Switch promotion offers our WordPress hosting plan, which has 10GB of SSD storage, 200% CPU and 2GB of memory. (among features like a free SSL certificate) If you need more than the provided resources, upgrades are available during any stage after signup. However, this will cease the switch promotion, and the new plan's cost will be payable once the upgrade has been finalised. 

Setting up your account with ourselves, creating your plan and even migrating your site data itself will incur no downtime whatsoever. Downtime can occur when the DNS on your domain name is changed to load the content from our servers rather than your current host. DNS propagation can take 4-8 hours but is often a lot faster. During this step, you can experience some downtime though most changes are seamless from one server to another.

Applications will be processed by our Solutions team, who operate 9-5 Monday to Friday. Our team strives to reply to you within 1-2 business days to proceed with the switching process. If you submit your switch application on a Friday, you should expect a reply Monday for example. 

Migrations will be booked in as soon as we have the necessary login credentials to get your data moved across. These can be submitted anytime once logged into your VIPControl with a Migration Request. in most cases, the migration will occur as early as overnight the same night your switch request is actioned and the details submitted. If the time slot you have requested has already been booked, you will be moved to the following night or another date of your choosing.

VentraIP Australia will match any remaining pre-paid period of your existing hosting service from the previous provider for up to 12 months free. The free hosting period will be rounded up to the nearest time frame of 1, 3, 6 or 12 months, based on your service expiry date. Our Solutions team will manually review every submission to ensure the correct free hosting period has been applied before approving your switch application.