In over 15 years using many different hosting services, VentraIP is by far the best that I have ever used, and I now recommend all of my clients use them. The prices are great, the services just work almost flawlessly, and on the rare occasion that there are any problems the customer service is exceptional with support staff that really know what they are doing.
We had been with a service provider, which was then acquired by the worst hosting provider in the universe ( crazy domains / vodien / dreapscapes etc) Anyway, Ventra IP has helped us to move all our services over, customer service us local Australian, support is fantastic, the service is outstanding. I would like to highlight the control panel, and the order process, which is absolutely brilliant, I have never actually seen anything near as good as their system. 10/10
It’s not owned by Melbourne IT. They actually try and retain customers. I’ve referred them to so many clients over the years thanks to their lack of hidden fees. They are just nice and reasonable and I trust them enough to give them my review
Impressed with the level of customer service from these guys. Having previously always dealt with the likes of Melbourne IT etc I was used to mediocre to poor customer service (and value for money). Someone recommended these guys to me and the best thing I ever did. Issues are dealt with quickly and efficiently.
I was with Webcentral from 8th Oct till I cancelled on 30th, they couldn't get my subdomain to work. I signed up with VentraIP on 1st Nov, they did a free migration of my sites, and guess what, both main and subdomain were up yesterday 2nd Nov. Sorry I didn't know about you sooner - but will make sure others do.
I had to urgently migrate from Go Daddy after only 8 days because their server went down for almost a week, they lost all incoming webmail during that time, plus 2 email accounts disappeared into oblivion. Once the server was back up I was still unable send or receive email and they couldn't figure out why. I quickly went online and found VentraIP. I was migrated, up and running within 1.5hrs! Thanks so much Ventra.
I have a Web development business and I have dealt with over 6 Melbourne based hosting services. I have to say the support and the service Ventra ip offer is the best out of all. I moved away from all the other companies and started hosting with Ventra IP and been a customer for 4.5 years with no issues at all. How amazing is that, just no issues at all. Keep it up guys! Specially the support desk guys! Thanks
I've been with GoDaddy for over 10 years, and while I'm not saying GoDaddy are bad - I gotta say VentraIP are absolutely fantastic. They're responsive, helpful, accommodating and very affordable. Little things like included SSL and the speed of their basic hosting plan (other providers tend to make their 'basic' plans unusable due to low speeds) - I can't recommend them enough. Highly recommend and will likely be migrating 20+ clients over to their service.
Best prices and best customer services, keep it good work. Don’t be like Crazy Domains
I was with Crazy Domains before I found VentraIP. Crazy Domains hooks you in with cheap offers but then every little thing costs extra. So happy to be with a new provider that provides great service and transparent with their pricing.
I got stuffed around by the two other big companies. especially Godaddy with their very misleading prices, which always became higher when you actually go and check out. Glad to see that they have some nonsense competition. Please do not change your business format.
Was let down by previous registrar after almost 2 decades as a client. Moved everything over to VentraIP, a seamless task made very easy, no interruptions to services and I like their clean simple management interface. Extremely satisfied with the outcome.