Visit our careers website or send an email to jobs@ventraip.com.au for information any current job openings available.
- Domain Names
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Contact Us
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Prefer to speak to someone?
Our local sales team can be contacted by phone 24 hours a day, 7 days a week.
Call us on
13 24 85
Direct email address
Send an email to our sales team at sales@ventraip.com.au for a prompt response.
OR
Submit an eTicket
Existing customers can log in to VIPControl and start a new eTicket with our helpful Technical Support department for assistance.
Log in to VIPControlPrefer to speak to someone?
Our Technical Support team can be contacted by phone 24 hours a day, 7 days a week.
Before calling, please read and understand our phone support policies so we can best assist you.
Call us on
13 24 85
Submit an eTicket
Existing customers can log in to VIPControl and start a new eTicket with our helpful Billing department for help.
Log in to VIPControl
Need help submitting an eTicket?Prefer to speak to someone
Our Billing Team can be contacted by phone during weekdays, 9AM to 5PM (AEDT).
Call us on
13 24 85
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Need to recover a service?
Before contacting us you may be able to use the form below to recover access to certain services.
Direct email address
Email to our Customer Care team at customercare@ventraip.com.au and you should receive a response within 1 to 3 business days.
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Prefer to speak to someone
Our Media team can be contacted by phone during regular business hours.
Call us on
13 24 85
Direct email address
Send an email to our Media team at media@nexigen.digital for prompt response.
Looking for support assistance?
Visit our Support Centre
We have a plethora of answers, some of which may relate to your problems. It's all above.
Read more
Submit an eTicket
Unfortunately, there are some things you may not be able to fix yourself.
Login to VIPControlCall Us
Our Technical Support team is available 24 hours a day, 7 days a week and can be contacted on 13 24 85.
Live Chat
Start up a live chat with one of our friendly Technical Support members.
Start a Live Chat
Feedback
For domain name, hosting service, and VIPControl account recovery, please visit out our Feedback forms.
Careers
Post
Please send any regular mail to:
VentraIP Australia
PO Box 119
Beaconsfield VIC 3807
Cheques/Money Orders
We do NOT accept cheques. If you send us one our very hungry shredder will appreciate it!
Remittance
Please send any BPAY or EFT remittance advise to remittance@ventraip.com.au.
Head Office
Casey Business Park (B1)
Level 1, Suite 105
66 Victor Crescent
Narre Warren VIC 3805
Due to the security on premises,
customers will only be able to attend
our office if an appointment has been
made prior to arrival.
Fax
You can send a fax to (03) 8080 6481.