VentraIP Australia
VentraIP-Australia-lw
vs

Melbourne IT

Good service still exists.

Getting support for your online services can be frustrating when you get bounced around a lot. This is why our 100% Melbourne based tech support team are excellent at solving problems quickly.
How We Measure Up
Still not convinced?
Having a website online can come with technical difficulties by nature. So using an online service provider that can give you timely, exceptional technical support is imperative. This is why our knowledgeable tech support team are available 24 hours a day, 7 days a week, AEST. Read some of the genuine customer reviews from both providers and consider these important points when comparing Melbourne IT and VentraIP Australia.
 
Melbourne IT
100% Australian
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Source
Customer Service Location
australian flag
Melbourne, Australia
Manila, Philippines
Source
4.5/5
star-4.5
238 reviews
Not Available
4.9/5
star-4.9
1276 reviews
Not Available
4.8/5
star-4.9
188 reviews
1.6/5
star-1.3
259 reviews
$100,000 Guarantee

We have launched Australia’s only $100,000 Customer Service Guarantee, where you can earn up to $500 in a virtual prepaid Mastercard if your feedback results in a positive change for the business. Find out more

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100% Australian
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Melbourne IT
cross
Source
 
Customer Service Location
australian flagMelbourne, Australia
Melbourne IT
Manila, Philippines
Source
 
4.5/5
star-4.5
238 reviews
Melbourne IT
Not Available
 
4.9/5
star-4.9
1276 reviews
Melbourne IT
Not Available
 
4.8/5
star-4.9
188 reviews
Melbourne IT
1.6/5
star-1.3
259 reviews
 
$100,000 Guarantee
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Melbourne IT
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Comparison based on 06/04/2021
What Our Customers Say About Us
  • "Impressed with the level of customer service from these guys. Having previously always dealt with the likes of Melbourne IT etc I was used to mediocre to poor customer service (and value for money). Someone recommended these guys to me and the best thing I ever did. Issues are dealt with quickly and efficiently."
    Jon Hughes
    star-4.9
    4.8 /5
    based on 188 reviews
  • "I have a Web development business and I have dealt with over 6 Melbourne based hosting services. I have to say the support and the service Ventra ip offer is the best out of all. I moved away from all the other companies and started hosting with Ventra IP and been a customer for 4.5 years with no issues at all. How amazing is that, just no issues at all. Keep it up guys! Specially the support desk guys! Thanks"
    Udi Uragoda
    star-4.9
    4.9 /5
    based on 1276 reviews
  • "VentraIP has several qualities that a preeminent from the get-go (and when you email them); they have a 'Friendly and Fantastic Customer Support Team', 'Competitive Prices' and really do uphold to the '99.9% Service Uptime'. I have been with Melbourne IT and Crazy Domains and VentraIP are leaps and bounds ahead of these two companies. However in saying this, I can’t truly give them ‘5 out of 5 stars’ as that would mean that they are perfect and nothing would need to be improved (as can be seen in several reviews bellow/above and on the whirlpool forums). Any-ways I am a extremely happy customer and keep up the fantastic work guys/girls!"
    David Chalkley
    star-4.5
    4.5 /5
    based on 238 reviews
Testimonial Testimonial
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Begin your journey with VentraIP Australia
  • Free DNS Hosting
  • Free ID Protection
  • Free URL & Email Forwarding
$17.25 /yr
$14.75 /yr
$1.00/yr $14.75/yr
$14.75 /yr
$10.95/yr $75.00/yr
$10.95/yr $75.00/yr
VentraIP Australia
Australian Website Hosting
Only $5.00
per month
Our Starter+ hosting plan is perfect for a small business to begin the online journey.
View all plans
Pay Monthly
Pay Yearly
Starter +
$5.00
/mo
5GB High-Speed SSD Storage
Your files and databases will be stored on our new enterprise SAS SSD storage which is lightning fast and highly reliable. Please note that our Acceptable Use Policy applies to all content stored on our servers.
24/7 Australian Support
You can contact our Australian technical support team by eTicket or phone, who are at your service 24 hours a day, 7 days a week.
99.9% Uptime Guarantee
We guarantee high availability for your website backed by a written service level agreement.
Hourly Acronis Backups
Your data will be backed up every hour to a secondary server using Acronis Cloud Backup software. Backups are made available at regular intervals of up to 30 days.
Free SSL Comodo Certificates
Every web site has access to a free Comodo SSL certificate to secure connections to your pages, email and FTP.
Why choose VentraIP Australia?
    100% Australian
    We're 100% Australian owned and our offices are based right here in Melbourne, Australia.
    24/7 Technical Support
    Our local team are available by phone, live chat, or eTicket 24 hours a day, 7 days a week.
    Award Winning Service
    We work hard to deliver the very best service to ensure 100% customer satisfaction.
    Outstanding Performance
    Experience the speed and reliability, powered by enterprise-grade SAS SSD drives.
    Money Back Guarantee
    If you're not 100% happy with your service, we'll give you a refund within 45 days of purchase.
    No Lock-In Contacts
    We don’t believe in lock-in contracts! You’ll never find any here at VentraIP Australia.
Why choose VentraIP Australia?
    100% Australian
    We're 100% Australian owned and our offices are based right here in Melbourne, Australia.
    24/7 Technical Support
    Our local team are available by phone, live chat, or eTicket 24 hours a day, 7 days a week.
    Award Winning Service
    We work hard to deliver the very best service to ensure 100% customer satisfaction.
    Outstanding Performance
    Experience the speed and reliability, powered by enterprise-grade SAS SSD drives.
    Money Back Guarantee
    If you're not 100% happy with your service, we'll give you a refund within 45 days of purchase.
    No Lock-In Contacts
    We don’t believe in lock-in contracts! You’ll never find any here at VentraIP Australia.
VentraIP Australia
Where to now?
  • Already have hosting with someone else?
    We'll move you over to our premium hosting platform at no additional charge!
    TRANSFER TODAY
  • Starting from scratch?
    Let's get you setup.
    We'll start you off on our Starter hosting plan and you'll be setup in no time!
    LETS GET STARTED
200,000 clever Aussies can't be wrong
Our flag is firmly planted right here in Australia which gives us the ability to provide the service and support that Aussies truly love.
  • stars-5
    "We’ve been with VentraIP for over 5 years now and on the whole, the service has been great."
    Ben Cohn - Taxi Box
  • stars-5
    "I have never experienced more professional customer service, each and every time I call VentraIP. Your technical support rocks!"
    Zanyar Mohammad - Zuse Digital
  • stars-5
    "We appreciate their onshore local support and genuine commitment to helping us with any questions or issues we have."
    Tim Butler - Overall Photography
The team is here to help
Get in touch with one of our local experts at any time.
Send us an email Start a Live Chat Call us on 13 24 85
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