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rippaReviews – Product Overview

This article will go over rippaReviews’s features and some frequently asked questions.


Introduction to rippaReviews

rippaReviews (Reviews & Reputation) is a reputation management tool, with the help of AI assistance, you can track your customers feedback, reply professionally and reach out for feedback quickly. With in depth analysis of your brand, you will be able to boost your business forward and promote brand trust.

Features

Below is a comprehensive list of features of rippaReviews:

rippaRadar included

All the features of rippaRadar are included.

For more information about rippaRadar you can check out our guide below:

Review features

  • Dashboard: The dashboard offers a quick and easy overview of your online business online image, guiding you in identifying improvement areas.
  • Congregated reviews: Get all your customers’ feedback all in one place from various different platforms such as Google Business profile, Facebook and more.
  • Reply to reviews: You can reply to any of your customers reviews directly within the app and with the assistance of AI should you choose to, you can generate custom replies with different tonality to ensure high customer satisfaction and maintain high ratings.
  • Reputation Widgets: The Reputation Widget feature lets you showcase your online reputation directly on your websites through a customisable widget that displays reviews from sources like Google and Facebook. It offers easy integration and various customisation options, enhancing website credibility and customer feedback management.
  • Mentions: Track what people say about your business across the web and social media using keyword tracking related to your business. Each mention includes sentiment tags and direct links, so you stay informed and in control.
  • Insights: The Insights section quickly shows you your business performance, competitor standing, and review status, enabling efficient, comprehensive reputation management in one place.

Google Analytics integration

You can link your Google Analytics account with rippaReviews which will allow you to directly track where your visitors are coming from and observe the trends in visitor numbers. This integration helps in measuring the success of your online presence effectively.

Business profile listing and publishing

rippaReviews allows you to create a business profile with all your brand information and publish this across multiple platforms such as Google Business Profile, Facebook Connect and Instagram connect to increase online visibility and promote brand trust.


Frequently asked questions

Is there a free trial?

You can give rippaReviews a go for 30 days and see if it fits your business!

How does the AI Review Assistant work?

The AI Assistant generates smart response suggestions based on the content and language of the review. You can select the “tone of voice” and edit the draft before sending, or set it to Automatically reply for specific types of feedback (like 5-star ratings).

Why choose rippaReviews?

Using rippaReviews will allow you to monitor and manage your brands reputation, which increase your brands trust and improves your SEO rankings as Google will consider active interaction with customer as a sign of a managed and trustworthy brand.

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