What To Do When Hitting Your cPanel Memory Limit

How is Memory Usage Measured?

Tracks how much temporary storage your account’s processes are using.

• Needed for scripts and apps to run.

• If you hit the limit, new processes fail → errors like 503 Service Unavailable.

How to check your Memory Usage in cPanel

VentraIP cPanel Hosting services include a Resource Usage tool to help monitor resource usage in general and identify issues.

You can access this by following these steps:

1. 1 Log in to VIPcontrol

2. 2 Go to My Services → Web Hosting and click on the Yellow cPanel Button

   

3. 3 Search for Resource Usage at the top right.

   

The tool shows current usage, historical usage graphs as well as snapshots that advise of any notable processes or queries made during a particular time.

How Do I Troubleshoot?

Before upgrading your plan, we highly recommend to do some troubleshooting we have a rather comprehensive guide you can go through which may resolve the issue:

• Troubleshooting High Resource Usage in cPanel

Upgrade Your Hosting

If you have gone through the above points and are still hitting your Memory limits, you may have outgrown your current hosting plan. In such cases, we would recommend upgrading your hosting service.

To do so, you can use this guide here:

• Upgrading your web hosting plan

Once updated, these new resources will apply automatically (within 5 – 10 mins).