stars building 1 stars building 2 stars building 3
Register your
domain with us
Find Out More
24/7 Australian Sales & SupportCall 13 24 85
View all Products Close Menu Menu
Connecting securely (TLS) using FileZilla
Updated Friday December 11th 2020 / Category Web Hosting

Our new servers require you to connect using TLS encryption when logging in via TLS. To ensure Filezilla is using TLS, you need to follow these simple steps:

  1. Open Filezilla
  2. Open the File Menu, and select Site Manager
  3. If the settings are grayed out, you just need to click New Site and input the server details
  4. To ensure you’re connecting via TLS, set the Logon Type setting to “Require explicit FTP over TLS”
    FIlezilla - Enable TLS
  5. Click Connect to test the settings, or OK to save.
Can’t find the answers you're looking for? Check out these other methods of support!