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My current host doesn't use cPanel, how can I move my website to you?
Updated Thursday August 13th 2020 / Category Migration

Aside from using cPanel details, there are other ways that we can access your hosting content to migrate it across.

How do I submit a migration request?

  1. Log into your VIPControl account once it has been created
  2. Once logged in, click on the Support option on the top-left in your account > Migration Request from the menu below
  3. Here you will select the hosting environment that you are currently using or ‘other’ if it is not displayed

What Details to I need?

  • Username for your current hosting environment
  • Password
  • Domain we’re migrating over
  • IP address of your old host
  • Email details if we need to move over emails as well
  • Confirm if you have SSH Access
  • Confirm if you want us to update the DNS records post migration
  • A date and time to do the migration

NOTE: The migration itself does not come with any downtime. However, downtime will occur when your DNS records are updated to point your domain to the new hosting service with us.

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