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Domain auto-renewal process
Updated Friday October 30th 2020 / Category Domain Names

An all-new feature for your VIPControl account, auto-domain renewals can be toggled on and off at any time.

Where can I enable/disable auto-renewal?

  1. Log in to your VIPControl account
  2. Click on the My Services option on the top-left of the page > Domains from the menu below
  3. Here you will find the icon to alter your auto-renewal status (See Below)

NOTE: For auto-renewals to work you must have an active payment method setup. If a credit card is not your primary payment method, then it is recommended to have one stored as a backup for if the primary method is not used.

When will the renewal take place?

If auto-renew is enabled, then an invoice will be automatically generated 14 days prior to the expiry date. If the invoice remains unpaid, then automatic payment will be attempted 3 days before the due date using the credit card details stored on your account (If you have one).

NOTE: If both of your payment methods fail then your domain will not be automatically renewed.

Be sure to check out our domain pricing page to find out exactly how much your renewal will be.

If you need any assistance whilst following through with any of these processes, feel free to get in touch with us via eTicket or over the phone on 13 24 85.


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