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How do I cancel my hosting service?
Updated Thursday September 21st 2017 / Category Cancellations

In the event you wish to cancel your hosting service, this will need to be lodged through your VIPControl via the following steps:

  1. Login to your VIPControl account.
  2. Click the Manage my Hosting box on your VIPControl homepage.
  3. Click on the service you are cancelling.
  4. Select the Cancel Service option.
  5. Complete the form and proceed.

Once the cancellation request is received, it will be automatically processed the next time 11am comes around – wiping all data for your service from our servers.

Please note: For account security purposes and due to our general polices, cancellations will not be accepted via email or phone communication.

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