Before you’re able to connect to your VentraIP cPanel web hosting service via jailshell access, you’ll need to enable SSH access. To enable your SSH access please follow these steps:
- Login to your VIPControl account.
- Click the Manage my Hosting button on your VIPControl dashboard.
- Click the blue cog icon on the relevant hosting service and from the dropdown options select SSH Access.
The screen will load the overview of your SSH access options and information related to the enabling of it. You will be required to add your IP address to the SSH allow list for security purposes; this will then allow you to access SSH via port 2683.
Please ensure you’re using a static IP for your internet connection if possible to avoid needing to return to this page frequently to re-whitelist your IP.
Each whitelisted IP will auto disable after 28 days for security purposes; you will then re-enable again via VIPControl steps as above.