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How do I get a Dedicated IP Address for my service?
Updated Thursday November 10th 2016 / Category Advanced

In the case of Economy, Business and WHM Multi Reseller Services, Dedicated IP addresses are only available when an SSL Certificate is being installed. There is a annual fee applicable for Dedicated IP’s on these services, please refer to the product page on our website for up to date information.

SSL Certificate purchased with VentraIP Australia

When installing an SSL Certificate purchased via VentraIP Australia, using the automated installer in VIPControl you will have the choice of utilising a Dedicated IP if you wish (for a fee). A Dedicated IP isn’t required, as you can utilise SNI to install your SSL Certificate whilst still being on the servers shared IP address.

SSL Certificate purchased elsewhere

If you’re purchasing an SSL Certificate from another provider and are wanting a Dedicated IP, we kindly ask that you submit an eTicket to our Technical Support team who will organise this for you. You will be required to supply your SSL Certificate, Private Key and CA Bundle via eTicket for installation; the Dedicated IP will only be applied at the time your certificate is installed (not before).

You can have a third party SSL Certificate installed without the need for a Dedicated IP.


Please note: Due to the limited IPv4 space, it is APNIC policy to assign dedicated IP addresses to customers whom have a justification for one. You cannot order a dedicated IP address unless you are installing an SSL certificate or have other valid justification (SEO is not a valid justification).

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