In the unlikely event you’re unable to manage your VPS at all (SSH, Console and your control panel are down), then you may need to power cycle (restart) it.
We recommend checking console first, and noting down any errors which have been logged prior to issuing the restart command.
To reboot your VPS, please follow these steps:
- Login to your VIPControl account.
- On the left navigation menu, click VPS and then Manage.
- Click on your VPS service.
- In the drop-down options select Power Management.
- Select Reboot.
Once the command has been issued, please allow 5-10 minutes for the service to return. You can check it’s reboot progress via console.