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How do I use the Free DNS Hosting options in VIPControl?
Updated Thursday September 19th 2019 / Category Domain Names

For any domain name which you have registered with VentraIP, we provide Free DNS hosting. This will allow you manage A, MX, CNAME, TXT, NS and SRV records of the domain zone without the need for a hosting service.

This is especially helpful if you wish to use us for your external DNS hosting and have hosting elsewhere, or you simply want to use Google Apps (or similar) without the need for a website.

If you already have cPanel hosting on the domain name, you can also edit your DNS zone inside of cPanel. Changing over to the VIPControl Free DNS hosting system will cause your website to go offline (unless you create the A record on the VIPControl Free DNS hosting to point to your hosting account).

In this case, we strongly recommend using cPanel for managing your DNS zone, as this will automatically update the zone when you create, modify or add subdomains, or if your account is migrated to another server.

Enabling Free DNS hosting on your domain name

  1. Login to your VIPControl account.
  2. Click the My Services option on the top-left of your account > Domains from the menu below
  3. Hit the Manage button for the domain name that you wish to edit
  4. Select the Manage DNS option under the DNS area on the left-hand side
  5. Click on the Change DNS button and select Free DNS Hosting 

NOTE: This will remove any existing nameservers on your domain name. If you have web hosting with us (Or elsewhere) on that domain name, we highly recommend that you use your hosting account to manage your DNS records.

Adding A, MX, CNAME, TXT, NS or SRV records to your DNS zone

  1. Login to your VIPControl account.
  2. Click the My Services option on the top left in your account > Domains from the menu below
  3. Hit the Manage button for the domain that you are altering
  4. Select the Manage DNS option from under the DNS area on the left
  5. Click Add DNS Record > Add the necessary records to connect your domain

NOTE:Any changes made can take up to 24 hours to reflect online due to DNS propagation.

Using the one-click MX record installer 

The one-click Google Apps MX button has been designed to allow you to easily insert the MX records that are required to use Google Apps, rather than needing to insert them one by one.

  1. Login to your VIPControl account.
  2. Click the My Services option on the top left in your account > Domains from the menu below
  3. Hit the Manage button for the domain that you are altering
  4. Select the Manage DNS option from under the DNS area on the left
  5. Click on the 3rd Party App or Hosting option > Select if your hosting is with any of the providers listed
  6. Check the MX records that will be added, and click Apply DNS Preset to confirm.

NOTE: The one-click Google Apps MX button will not remove any existing MX records that are on the DNS zone, it will simply add the required one. If you have already existing MX records, please ensure that they are removed or your mail may not function correct. For further information, please refer to the Google Apps Help Centre.

Changing the TTL on all your records in a single click

Time to live (TTL) is a mechanism that limits the lifespan that the record will be kept in DNS cache servers around the world. The VIPControl Free DNS hosting service has an option to ‘mass update’ the TTL on all your DNS records for ease when modifying the TTL on records.

  1. Login to your VIPControl account.
  2. Click the My Services option on the top-left of the page > Domains from the menu below
  3. Hit the Manage button for the domain that you wish to access
  4. Select Manage DNS from the DNS area on the left-hand side
  5. Click Free DNS Hosting from the options listed
  6. Click on the Mass TTL Change button
  7. Input the TTL you’d like all the records changed to (in seconds), and click Update.

NOTE: The recommended TTL to be using is 14400 (which is 4 hours).

If you need any assistance whilst following through with any of these processes, feel free to get in touch with us via eTicket or over the phone on 13 24 85.

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