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How to clear the SSL state in your web browser
Updated Tuesday October 13th 2020 / Category Web Hosting

Sometimes your web browser will cache some information about SSL Certificates, this can cause weird issues where a website will appear as insecure even though there is a valid SSL Certificate is installed. This usually happens after installing or replacing an SSL Certificate recently.

Mozilla Firefox

The steps are the same for Windows and Mac

  1. Open Mozilla Firefox
  2. Click on the drawer icon at the top right of the interface, then click Library
    Firefox - Open Menu
  3. Click History
  4. Click Clear Recent History
  5. Make sure the Active Logins check box is enabled
  6. Click OK

Google Chrome for Windows / Internet Explorer / Microsoft Edge

The SSL State for Google Chrome, Internet Explorer and Microsoft Edge cannot be cleared within the Chrome/Explorer/Edge Settings, it needs to be done via the operating system’s settings.

On Microsoft Windows the steps are:

  1. Open the Start menu
  2. Search for and open Internet Options
  3. In the dialog box that appears, select the Content tab
  4. Click Clear SSL State
    Microsoft Windows - Clear SSL State

Google Chrome on Mac OSX

To clear the SSL, you just need to clear your browser’s cache. Here are the steps:

  1. Open Google Chrome
  2. Click on the drawer icon to the top of the right of the page
  3. Open the History menu
  4. Click on History menu item in the History menu
  5. Click Clear Browser Data
  6. Set the Time Range to All Time
  7. Click Clear Data

 

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