How to clear the SSL state in your web browser
Sometimes your web browser will cache some information about SSL Certificates, this can cause weird issues where a website will appear as insecure even though there is a valid SSL Certificate is installed. This usually happens after installing or replacing an SSL Certificate recently.
Mozilla Firefox
The steps are the same for Windows and Mac
- Open Mozilla Firefox
- Click on the drawer icon at the top right of the interface, then click Library
- Click History
- Click Clear Recent History
- Make sure the Active Logins check box is enabled
- Click OK
Google Chrome for Windows / Internet Explorer / Microsoft Edge
The SSL State for Google Chrome, Internet Explorer and Microsoft Edge cannot be cleared within the Chrome/Explorer/Edge Settings, it needs to be done via the operating system’s settings.
On Microsoft Windows the steps are:
- Open the Start menu
- Search for and open Internet Options
- In the dialog box that appears, select the Content tab
- Click Clear SSL State
Google Chrome on Mac OSX
To clear the SSL, you just need to clear your browser’s cache. Here are the steps:
- Open Google Chrome
- Click on the drawer icon to the top of the right of the page
- Open the History menu
- Click on History menu item in the History menu
- Click Clear Browser Data
- Set the Time Range to All Time
- Click Clear Data