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Managing files using FTP
Updated Thursday January 28th 2021 / Category Web Hosting

FTP (File Transfer Protocol) is an important part of managing files within a cPanel web hosting service as it provides a means to add, remove, and manage files and folders. We recommend the popular free client FileZilla as it’s easy to use and reliable, however you can also use CuteFTP and Cyberduck.

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Getting or creating FTP login details

If you’re wanting to find your FTP login details or create a new FTP user, please follow this guide.

Connecting to FTP

So you’ve got your FTP details and you’re ready to connect, but not sure how? We have some separate guides on how to connect using some of the most popular FTP clients:

Connecting to FTP using TLS (encryption)

Our newer web hosting services require you to connect via FTP securely. Sometimes you may need to configure your FTP software to do this manually.

We have some guides on how to do this bellow:

 

Can’t find the answers you're looking for? Check out these other methods of support!