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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Getting support for legacyservicemanagement.com

If you need assistance with using legacyservicemanagement.com you should be able to log into your VIPControl account using the email address you help with your original service provider. If you’re unsure of your details you can reset your password here.

Once you’ve logged into VIPControl you can submit an eTicket to our Technical Support team follow these instructions.

If you’re unable to log into VIPControl then you can email recovery@ventraip.com.au with the domain you’re looking for and our recovery team can assist you further.

If you need any assistance, feel free to get in touch with our local 24/7  support team via eTicket or over the phone on 13 24 85 for further assistance.

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