What do I do if I need support using legacyservicemanagement.com?
If you need assistance with using legacyservicemanagement.com you should be able to log into your VIPControl account using the email address you help with your original service provider. If you’re unsure of your details you can reset your password here. Once you’ve logged into VIPControl you can submit an eTicket to our Technical Support team follow these instructions. If you’re unable to log into VIPControl then you can email recovery@ventraip.com.au with the domain you’re looking for and our recovery team can assist you further.