stars building 1 stars building 2 stars building 3
title
Register your
or
domain with us
price
*T&CS APPLY
Find Out More
24/7 Australian Sales & SupportCall 13 24 85
View all Products Close Menu Menu
Outlook for mobile email account setup
Updated Wednesday December 2nd 2020 / Category Email Hosting

If you prefer to use the Outlook for mobile app for Android and IOS. Here are the steps you can take to add your VentraIP email account to the app.

  1. Open the Outlook app on your mobile device
    1. If you don’t have an existing account setup, skip to step 2
    2. If you already have another account set up in the app, you need to click on the icon next to Inbox
      Outlook open menu

      1. At the bottom left of the menu that appears, click on the grey cog settings icon
      2. Click Add Email Account
  2. Input the email address you want to set up, then click Set Up Account Manually. If that option isn’t available click Add Account, then when prompted click Set Up Account Manually
  3. Select the IMAP option under Advanced
  4. Input the account details as follows. If you cannot see some of these options, turn Use Advanced Settings on
    1. Email Address: Your email address
    2. Display name: This can be whatever you like
    3. Description: This can be whatever you like
    4. IMAP Incoming Email Server
      1. IMAP Hostname: ventraip.email
      2. IMAP Username: Your email address
      3. IMAP Password: Your email account’s password
    5. SMTP Outgoing Email Server
      1. SMTP Hostname: ventraip.email
      2. SMTP Username: Your email address
      3. SMTP Password: Your email account’s password
  5. Click Sign In

From there, there will be a few basic prompts regarding data and terms of service, then you’re free to use the email account via the app from there.

Can’t find the answers you're looking for? Check out these other methods of support!