
Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.
Browse by Popular

Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
 

Web Hosting
View All
Email Hosting
View All
Google Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
 

Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
 

Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
 
Renew a domain still over in NVarea from Netvirtue
Step 1 – Login to nvArea (https://nvarea.com.au)
Step 2 – In the menu to the left of nvArea, click Domains to open the drop-down menu and then click Manage Domains

After you click Manage Domains, you will see a list of your active domains.
Step 3 – Click on the Manage button to the right of the domain name you wish to renew.

Step 4 – Choose the “Renew” option at the top of the page, and click on Generate Renewal Invoice.

Step 5 – Pay the invoice via the Billing, Invoices section to complete the renewal.


We Are Here to Help You
Get in touch with one of our local experts at any time.