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Upgrading your web hosting plan
Updated Wednesday November 11th 2020 / Category Accounts

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You can upgrade your web hosting plan at any time if you find yourself hitting the limits of your current plan.
You can initiate a plan up upgrade through VIPControl by following these steps:

  1. Click on My Services on the top select Hosting.
  2. Click on the Manage button on the right for the service you wish to upgrade.
  3. On the left side under Account choose the Upgrade Plan option.
    If this is not available to you, please contact our Accounts and Billing team to have this manually processed.
  4. Select View Plans to find the available upgrade options.
  5. Click Upgrade on the plan and billing cycle that you wish to continue with  Confirm Upgrade to finalise the process.
  6. Your service will then be upgraded and an invoice will be generated for the difference (if applicable).

You may be eligible for a pro-rata refund on any prepaid amount, however, you will lose any coupon discount used on your initial order. These will be managed in line with our terms and conditions as posted on our website.

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