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Why are some functions in VIPControl unavailable or not working?
Updated Tuesday May 29th 2018 / Category Summit Internet

Prior to your hosting service being migrated to VentraIP Australia’s hosting platform, you will find that some functions in VIPControl do not work. Please see below a non-exhaustive list of features in VIPControl that will be unavailable until your migration to our hardware has been completed:

  • Check Firewall
  • Enabling / Disabling Google Apps DNS Entries
  • Permissions fixer
  • Enabling and disabling SSH access
  • Enabling / Disabling Temporary URL
  • Adding Extra Backup Space
  • Cloudflare & Railgun services
  • Enabling and Disabling MySQL access externally

The migration of your hosting service(s) should be completed shortly and features will begin working as intended.

Should you require assistance in the meantime you can contact our Technical Support team from within your VIPControl Account by visiting…
Support Center > Submit new eTicket
(please ensure the department selected is Technical Support)

Can’t find the answers you're looking for? Check out these other methods of support!