mega may 2024 pattern
mega may - spin to win

MEGAMay’s Spin to Win* Sale is on Now – Up to 70% OFF

100% Australian Owned and OperatedSupport Centre13 24 85Pay an InvoiceLOG IN
supportcentre scaled
Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

How can I reset my email password?

The process to reset your email account’s password is different, depending on what kind of email account/service you have with us. Bellow, we have information on how to reset your email account’s password for Dedicated Email Hosting, cPanel Email Accounts and Google Workspace.

Dedicated Email Hosting accounts

    1. Log in to VIPcontrol.
    2. Click My Services at the top of the page.
    3. Click Email Hosting.
    4. Click Manage next to the service.
    5. Click Manage next to the mailbox you want to change the password for.
    6. Click Edit Details.
    7. Input the new password you want, then save the details.

cPanel Email accounts

    1. Log in to your cPanel service.
    2. Click on the Email Accounts.
    3. Click Manage next to the email account.
    4. Input your new password under Security.
    5. Scroll down, then click Update Email Settings.

Google Workspace Email Accounts

Please follow the official documentation on how to reset your G Suite email account password.

misc content center scaled