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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Updating your Email Settings in Mac Mail

Looking to add a new email account to Mac Mail? Find our guide for that here.

  1. On the top toolbar, click Mail, and then Preferences…
  2. Click to select your email account from the list on the left.
  3. Click on the Server Settings tab. Here you can update the username, password and incoming/outgoing server settings.

Mac Mail New Settings Dialog

Still having issues getting set up?

Our support on issues using this software is limited – we’re happy to verify you’ve put everything in the right place. Please submit an eTicket through to our technical support team with screenshots of the configurations you applied as per this article and we will let you know if anything has been missed.

Beyond this, you will need to follow our earlier suggestion of consulting the internet or looking into the vendor’s knowledge base. Click here for the Mac Apps Support page.

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