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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Updating your Email Settings on Windows 10 Mail

Looking to add a new account to Windows 10 Mail app? We have a guide for that here.

  1. In your Mail app, click the settings cog in the bottom left of the window.
  2. Select the account that you wish to change the settings for.
  3. Click Change Mailbox Sync Settings. From here you can update your password, SSL/TLS settings, and incoming/outgoing server names.

Still having issues getting set up?

Our support on issues using this software is limited – we’re happy to verify you’ve put everything in the right place. Please submit an eTicket through to our technical support team with screenshots of the configurations you applied as per this article and we will let you know if anything has been missed.

Beyond this, you will need to follow our earlier suggestion of consulting the internet or looking into the vendor’s knowledge base.

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