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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.
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Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
Web Hosting
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View AllGoogle Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
What PHP versions are available?
Supported versions
Currently, we support the following PHP versions:
- 5.1
- 5.2
- 5.3
- 5.4
- 5.5
- 5.6
- 7.0
- 7.0
- 7.1
- 7.2
- 7.3
- 7.4
- 8.0
Versions earlier than 5.1 are no longer supported as they have reached “end of life”, and pose a security risk to your website if in use.
Changing the PHP version
You can follow the steps in this guide to change the PHP Version your web hosting service uses.
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