A SHARE OF $50,000 CASH! A SHARE OF $50,000 CASH!
We are aware of some customers receiving a fraudulent email claiming to be VentraIP Australia. Please do not open the link in this email, and mark it as spam immediately. If you have clicked the link in the email and entered your details, please update your VIPControl password immediately. Read More
View all Products Close Menu Menu
Viewing error logs in cPanel
Updated Thursday March 10th 2022 / Category Logs

The best option is often to look at error logs compiled by your website script which will usually output error to the error_log file in your public_html folder, however this isn’t always possible. Within cPanel there is limited availability to view Apache/LiteSpeed error logs, to find these:

  1. Log in to your cPanel service.
  2. Go to the Error Log icon.
  3. This will list the last 300 errors.

To view the error_log:

  1. Log in to your cPanel service.
  2. Open File Manager.
  3. Locate and open error_log by right clicking and selecting View.

The error_log will display all of the errors your website has ran into, which can be very useful in narrowing down what exactly has caused the problem.

This may not always list all errors, so if this doesn’t turn up any clues you may lodge an eTicket for further assistance.

Can’t find the answers you're looking for? Check out these other methods of support!