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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Can I get a migration done ASAP?

Available migration times

Normally, when submitting a migration request you will have the following time slots available to you:

  • 12am – 8am
  • 8am – 12pm
  • 12pm – 6pm
  • 6pm – 12am

The earliest date available will be the next day, meaning that the earliest migration time slot you can choose would be 12am to 8am the next day. And the migration will be completed free of charge.

Urgent migrations

However, if you need the migration completed immediately, you can pay for an Urgent Migration, which will come at a cost of $9.95. You will have the option to select an Urgent Migration when submitting a migration request inside your VIPcontrol account.



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