![supportcentre scaled](/_next/image/?url=https%3A%2F%2Fventraip.com.au%2Fwp-content%2Fuploads%2F2023%2F05%2Fsupportcentre-scaled.webp&w=3840&q=90)
Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.
Browse by Popular
Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
Web Hosting
View AllEmail Hosting
View AllGoogle Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Disable directory browsing on a hosting service
If you don’t want people being able to browse directories when there is no index page in place, you can easily disable directory browsing via cPanel.
- Log in to your cPanel service.
- Click the Indexes icon under the Advanced header.
- Navigate to the directory in question by clicking the folder names here.
- Click Edit next to the folder you want to disable browsing on.
- Select No Indexing, and Save.
The directory browsing feature will now be disabled on the selected directory.
![misc content center scaled](/_next/image/?url=https%3A%2F%2Fventraip.com.au%2Fwp-content%2Fuploads%2F2023%2F05%2Fmisc-content-center-scaled.webp&w=3840&q=90)
We Are Here to Help You
Get in touch with one of our local experts at any time.