Browse by Popular
Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
Web Hosting
View AllEmail Hosting
View AllGoogle Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Eligibility requirements for Google Registry Domain Extensions
Domain extensions managed by Google Registry are required to operate within a secure namespace, meaning you will need an SSL Certificate installed on your website before it can be viewed in a browser. These domain names come pre-submitted to the HSTS Preload list, which in effect makes them HTTPS-only.
If you require an SSL certificate, you can purchase one through the VentraIP website or your VIPcontrol account. Alternatively, if you have a hosting service with VentraIP, you will be provided with a free Auto SSL Certificate. Auto SSL Certificates are installed automatically on your web hosting service.
In the event that you purchase an SSL Certificate through a third party provider and need assistance installing it on your VentraIP hosting service, please contact our technical support team.
What will happen if I don’t have an SSL Certificate installed?
Frankly speaking, your website won’t be accessible and a browser error will occur when you visit your domain name if it uses one of the below extensions:
- .app
- .boo
- .dad
- .day
- .dev
- .esq
- .foo
- .how
- .ing
- .meme
- .mov
- .nexus
- .page
- .phd
- .prof
- .rsvp
- .soy
- .zip