Support Centre
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Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
Web Hosting
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View AllGoogle Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
How long does it take to register a domain name?
In most cases domain name registrations are completed instantly; this relies on the supply of correct information at the time of registration and that your account be in a positive balance to cover the registration fees.
Domain registrations may be held up for the following reasons:
- If the registration type is .id.au, .asn.au or .org.au they require manual review.
- If an incorrect ABN/ACN is supplied for a .com.au or .net.au registration.
All other registrations are typically processed within minutes of payment clearing.
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