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Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
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- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
How to buy addons for your VPS (Virtual Private Server)
What addons are available for my VPS?
Self Managed VPS Plans
The following addons are available for Self-Managed VPS services that do not already have these installed:
- Complete Security Suite which includes:
- Acronis Backups
- Fortinet Hardware Firewall
- Nagios Service Monitoring
- LiteSpeed Web Server + LiteSpeed Cache
- CloudLinux & Kernelcare (AlmaLinux 8 servers only)
- Installatron (AlmaLinux 8 servers only)
- Additional cPanel Account Licences
Fully Managed VPS Plans
Fully Managed VPS’s already include all the above addons however there are some differences:
- Complete Security Suite: Instead of ImunifyAV+ we use Monarx for Anti-virus.
- Monitoring: Instead of Nagios, Fully Managed VPS’s are connected to our own corporate monitoring system which our staff monitor round the clock.
Fully Managed VPS’s can also purchase additional cPanel Account Licences
How to purchase add-ons for an existing VPS product
- Log in to your VIPcontrol Account
- Navigate to My Services > VPS
- Click Manage next to the service you would like to modify
- Click Software Addons on the left navigation pane.
- Select the addons and click Continue to finalise the order

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