Setting Up Email Hosting on Apple Devices Using a Configuration File

You can use a configuration file to quickly set up one or more Email Hosting accounts on your Mac, iPhone or iPad. This is ideal for users configuring Apple Mail.

This is ideal for users configuring Apple Mail.

Downloading the configuration file

To get your configuration file for your Email Hosting, follow these steps:

1. Log in to your VIPcontrol account.
2. Head to ‘My Services’ → ‘Email’ → Email Hosting and click ‘Manage’ next to your domain name.
3. Click the ‘Set Up Email’ button
4. Go through the setup flow and select to download the file or choose how to send it to your device. The custom configuration file needs to be used on the device you want to set up, so use one of the following methods to send it there:
   1. Download it via your browser
   2. Email it to yourself
   3. Send it via SMS
   4. Scan a QR code

Installing the configuration file

1. On the device you are setting up your emails on, tap on the downloaded configuration file (labelled as “Profile”) or if using the QR code, you will be prompted to download the profile.
2. Tap Allow when prompted to download the profile.
3. Open Settings, then tap Profile Downloaded at the top. If you don’t see that option on the top, search ‘Profile’ in your settings
4. Tap Install

   Note: You may come up with an error saying “Not verified.” You can safely proceed and click Install again.

5. Enter your phone passcode if prompted.
6. Tap Install again to confirm.
7. Done! Open the Mail app to start using your email.

Removing the configuration file

To remove the file or profile, navigate to Settings → General → VPN & Device Management → and tap on the configuration profile and click on Remove Profile if required.