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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Updating your Email Settings in Thunderbird

Looking to add a new account to Thunderbird? Find our guide for that here.

  1. Select your email account in the list on the left side and right-click on the account name. Click Settings from this menu.
  2. In the newly-opened box, you will find Server Settings in a tab on the left. Here is where you can change the incoming mail server, SSL/TLS settings, and port. Click the Outgoing Server (SMTP) tab on the left side and then select a server from the list. Then click Edit… to change the outgoing mail server, SSL/TLS settings and port.


Still having issues getting set up?

Our support on issues using this software is limited – we’re happy to verify you’ve put everything in the right place. Please submit an eTicket through to our technical support team with screenshots of the configurations you applied as per this article and we will let you know if anything has been missed.

Beyond this, you will need to follow our earlier suggestion of consulting the internet or looking into the vendor’s knowledge base. Click here for Mozilla support for Thunderbird.

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