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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Using your VentraIP Wallet

Your VentraIP Wallet will allow you to manage your available Account Credit and Referral Cash with VentraIP.

Managing your Account Credit Your account credit can be used for any future invoices with VentraIP.

Managing your Referral Cash When there is an available referral cash balance, you’ll be provided with two options:

  • Cash-out to an Australian bank account

Deposit your earned referral cash to a nominated Australian bank account. At this stage, we can only fulfil cashouts to Australian bank accounts.

  • Convert to account credit

Turn your referral cash into account credit and use that credit towards future invoices with VentraIP.

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