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What can I do if a cPanel Email Account exceeds Mailbox Quota?
If your mailbox has run out of space, until it’s fixed, new emails can’t be received. This guide will walk through the causes and how to resolve the issue.
How to resolve
Below are a few ways to resolve issues relating to Mailbox Quota’s being exceeded.
Increase Mailbox Quota
- 1 Log in to VIPcontrol
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2
Go to My Services → Web Hosting and click on the Yellow
cPanel Button
- 3 Go to Email Accounts.
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4
Find the mailbox → click Manage.
- 5 Increase Allocated Storage Space (or select Unlimited).
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6
Click Update Email Settings.
Even if set to ‘Unlimited’, email accounts still attribute your hosting plan’s overall storage allocation.
Free Up Space
If you need to free up space under your email accounts, you can follow our separate and more comprehensive guide here:
Upgrade Hosting
If your hosting service's overall disk space quota is nearing or exceeding it’s limit, you may want to consider upgrading your hosting service's storage allocation.
