Domain name recovery process
In the event that you are no longer able to get in contact with the VIPControl account holder or reseller for your domain registration we do have a procedure in place to recover this into your own name. This needs to be initiated by filling out the recovery form here or by emailing recovery@ventraip.com.au. The recovery form will allow you to upload some documentation that’s required in order to perform the recovery. Our team will review these documents and respond to you via email with further information.