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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Domain name recovery process

If you are no longer able to contact the VIPControl account holder or reseller for your domain registration, we do have a procedure in place to recover this into your own name. This needs to be initiated by filling out the recovery form here or by emailing The recovery form will allow you to upload some required documentation to perform the recovery. Our team will review these documents and respond to you via email with further information.



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