View all Products Close Menu Menu
What is and how do I log in?
Updated Wednesday January 27th 2021 / Category Legacy Service Management

The Legacy Service Management system is for any customers that have active domains with a company that was acquired by VentraIP Australia. As many gTLD domains require renewal upon transfer we were not able to port them across to VentraIP Australia accounts automatically.

If you were a customer of the one of the below companies and had active gTLD domains in your account, you will have been emailed login credentials for this system:

  • Intaserve
  • Web Access
  • Netorigin

If you did not receive an email you can attempt to perform a password reset here.

Note: Login credentials to the Legacy Service Management system for Netorigin customers will remain the same as your Netorigin login credentials, however, resetting those credentials can be done via this page.

If you have any questions on where your domains reside please feel welcome to reach out to our recovery team at

You can view other FAQ articles relating to the Legacy Service Management system here.

If you need any assistance, feel free to get in touch with our local 24/7  support team via eTicket or over the phone on 13 24 85 for further assistance.

Can’t find the answers you're looking for? Check out these other methods of support!