Browse by Popular
Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
Web Hosting
View AllEmail Hosting
View AllGoogle Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Registering an AU domain name as a Trust
When attempting to register or complete a change of registrant on an eligible AU domain name using a Trust ABN as your Eligibility Number, you will receive the following error, as the beneficiary of the trust is required to be eligible to hold the AU domain name:
‘Invalid ABN Entity. We cannot accept a Trust entity as a form of eligibility.’
If presented with this error, you should then resubmit your order with the Trustee’s ABN/ACN instead. You can confirm the Trustee’s ABN/ACN via the Trust Deed.
As part of the .au Domain Administration’s eligibility requirements, we must verify that the trustee is either an Australian citizen or the trustee is an Australian body corporate. This is done by utilising the Trustee’s ABN at the time of registration.
Correct Example:
For this particular example, we will assume the Trust and Trustee’s details are as per below:
ABN of Trust: 91 123 456 789 Entity Name: The Example Trust
ABN of Trustee (Company Example/ Sole Trader Example): 21 101 234 567 / 74 789 456 123 Entity Name: Trust Company Name Pty Ltd / John Citizen
Based on the details above; you will need to submit your registration with the Trustee’s ABN
Domain Name: exampledomain.com.au Registrant Name: Trust Company Name Pty Ltd Registrant ID: 21 101 234 567 Eligibility Type: Company