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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.
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Domain Name
- What is a domain name?Eligibility criteria for registering .AU domain namesPremium domain names explained
Web Hosting
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View AllGoogle Workspace
- Getting Started with Google WorkspaceGoogle Workspace support resourcesTransferring an existing Google Workspace service to VentraIP
Account
- How do I reset my VIPcontrol password?How do I create a VentraIP account?How can I see who accessed my VentraIP account?
Troubleshooting
- How do I clear my browser cache?Troubleshooting a ‘500 internal server' errorTroubleshooting with a ping test
Removing an addon domain from cPanel
Here are the steps you need to take in order to remove an Addon Domain from your cPanel web hosting service:
- Log in to VIPcontrol.
- Click My Services at the top of the page.
- Click cPanel Hosting.
- Click the cPanel button next to your web hosting service.
- Click Domains inside cPanel.
- Click Manage next to the domain you want to delete.
- Click the red Remove Domain button towards the bottom of the page.
- You will be prompted to confirm if you want to remove the domain. Click Remove again to confirm.
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