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Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

What if I misspelled my domain name?

Once registered domains can’t be altered or refunded, as such it’s important to check your domain as carefully as possible when registering, accidents do happen though and whilst the domain can’t be changed or replaced it can still provide a benefit. 

If your domain has registered with a mistake the first step would be securing the correct domain. Once done you can redirect all traffic from the incorrect domain to the new correct domain, ensuring that if anyone makes the same mistake they will find your correct site. This can be done via the Manage DNS section in your VIPcontrol by switching to web and email forwarding and creating the forwarder to your correct domain.

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