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Outlook Email Software Setup
This guide explains how to set up your email in the New Outlook on Windows. These instructions apply to both cPanel and Dedicated Email Hosting accounts.
Step 1: Open Outlook and Enter Your Email Address
- Note: Type in your Email Address manually, don’t use an auto-filled Suggested Account.
- Click Continue
- Click IMAP
If this isn’t the first email you are adding to Outlook: With the Outlook app open, click on the Settings Cog icon towards the top right of the app, and then Accounts → Add Account
Important: Please replace user@vipguides.au with your email address as this is used as a example.
Step 2: Enter IMAP server sttings
- Password:
your email password - Show More: Ticked
- Use recommended Settings: Unticked
- IMAP Incoming Server:
Dedicated Email Hosting:ventraip.email
cPanel Email Hosting:mail.yourdomain.com(replaceyourdomain.comwith your actual domain) - Port:
993 - Secure Connection Type:
SSL/TLS
Step 3: Enter SMTP server settings
- SMTP Username: Enter your email address (e.g.,
contact@yourdomain.com) - SMTP Password:
your email password - SMTP Outgoing Server:
Dedicated Email Hosting:ventraip.email
cPanel Email Hosting:mail.yourdomain.com(replaceyourdomain.comwith your actual domain) - Port:
465 - Secure Connection Type:
SSL/TLS
Important: Please replace user@vipguides.au with your email address as this is used as a example.
Step 4: Click ‘Continue’ and follow any final personalisation or setup prompts
Done!
If you are running into any issues, take a look at our guide on Troubleshooting Email Client Problems.
Still having issues setting up?
While our support for third-party email software is limited, we’re happy to help where possible! If you encounter any errors during configuration, please submit an eTicket with screenshots of both any error messages and your configuration settings so we can assist you.
For advanced troubleshooting needs, please consult a local IT technician or contact the software vendor directly.
