supportcentre scaled
Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

Pointing a domain to Microsoft 365 or Google Workspace

Domain is using Free DNS Hosting or VentraIP cPanel Web Hosting

If you have registered your domain with us and have connected it up to your cPanel hosting service, you can configure your domain to point to Google Workspace or Microsoft 365 via VIPcontrol.

  1. Log in to VIPcontrol
  2. Click My Services → Domains
  3. Click ‘DNS’ next to the domain that you would like to configure.
  4. From the tabs at the top, you should see DNS Hosting or VentraIP Hosting enabled.
  5. Scroll down till you see the App Preset section. Click ‘Add App Preset’ DNS Preset 1
  6. Click on the email provider that you would like to configure from the list, such as Google Workspace or Microsoft 365 DNS Preset 2
  7. Click Apply DNS Preset’. This will then add all the required DNS records for that service.

Note: Changes to DNS configuration, will remove existing records and the new ones can take up to 24 hours to reflect.

For domains not registered with us

If you have your domain name pointed at a cPanel hosting service with us, you can add the required DNS records from your provider using this guide here:

If your domain is pointing or managed elsewhere, you would more than likely have to login to their control panel or contact your hosting provider for assistance.

misc content center scaled