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Support Centre
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Pointing a domain name to Squarespace hosting

First, you will need to sign in to your Squarespace account and locate your DNS records. There are two methods for pointing your domain name to Squarespace –

If you only have your domain registration with us (no other hosting):

If you have registered only your domain name with us, then you will configure your domain to point to Squarespace via your VIPcontrol.

  1. Log in to VIPcontrol.
  2. Click the My Services link on the top.
  3. Select the DNS button next to your domain name.
  4. If you are not currently on the DNS Hosting option, then click the DNS Hosting tab and click Enable.
  5. Remove any existing A records that might conflict with the new ones.
  6. At the bottom of the DNS records table, input the new DNS records as instructed by Squarespace.
  7. Repeat Step 6 as required for each record.

If you’re unsure of the records Squarespace require, please log in to their control panel or contact their support team.

NOTE: Changes to the DNS configuration will remove any existing records. It may then take up to 24 hours for the new records to take effect due to DNS propagation.

If your domain name is using our hosting nameservers:

This method will be used if your domain is pointing to a hosting service with us via nameservers. The pointing of the DNS will be set up through cPanel using the following steps:

  1. Log in to your cPanel service.
  2. Click the Zone Editor icon.
  3. Add the records as per Squarespace’s instructions.

If you are planning on updating the A record for your website on your primary domain whilst keeping the email separate (on cPanel), then you will also need to ensure that the mail record is pointed to the cPanel IP.

You will then need to log in to cPanel > click the MX record icon and change the main MX record from yourdomain.com to mail.yourdomain.com.

NOTE: Changes to DNS configuration through your cPanel may also take up to 24 hours to take effect due to DNS propagation.

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