tld world background
tld world image logo
Go Global with .world – Your Online Presence, Everywhere
Buy now
supportcentre scaled
Support Centre
Find the answers to your questions and get the support you need with the VentraIP help centre.

What is a Service Health Check

What is a Service Health Check?

A Service Health Check helps you quickly identify and fix common issues with your services. It runs a series of automated checks and provides clear guidance on how to resolve any problems that are found.

What Services is this for?

Currently, Health Checks are available for:

  • Domain Names – Identify issues such as expired registrations or invalid contact details.

  • Web Hosting – detects resource limits being hit.

We’re working to expand support to more services in the future.

What are the checks being made?

Domain Names:

Web Hosting:

I have issues that aren’t showing up in the health check

The Service Health Check is still in its early stages and only covers a limited number of checks. If you’re experiencing issues that this tool doesn’t detect or can’t resolve, our support team will be able to assist you. We recommend reaching out to our team via LiveChat or by submitting an eTicket to our Technical Support team for further assistance.

misc content center scaled